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All Systems Operational
Past Incidents
Sep 2, 2025
No incidents reported today.
Sep 1, 2025
No incidents reported.
Aug 31, 2025
No incidents reported.
Aug 30, 2025
Resolved -
Everything should be working as normal again and you can make international payments.
Aug 30, 10:59 BST
Aug 30, 10:59 BST
Identified -
We’re experiencing issues with outbound EUR & USD payments from the app.
You may use Tide on the web to make any urgent international payments until we have fixed this issue.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
Aug 30, 08:25 BST
You may use Tide on the web to make any urgent international payments until we have fixed this issue.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
Aug 30, 08:25 BST
Aug 29, 2025
Resolved -
The issue is resolved and all support line are available as normal again!
Aug 29, 19:03 BST
Aug 29, 19:03 BST
Identified -
The support chat and phone lines are currently not working as they should.
We will update here as soon as they are available again!
Aug 29, 18:53 BST
We will update here as soon as they are available again!
Aug 29, 18:53 BST
Aug 28, 2025
Resolved -
We’re back to normal and you can now see your timeline of transactions again.
Thank you for giving us the time to resolve this – we appreciate your patience.
Once again, we apologise for any inconvenience this may have caused.
Aug 28, 10:23 BST
Thank you for giving us the time to resolve this – we appreciate your patience.
Once again, we apologise for any inconvenience this may have caused.
Aug 28, 10:23 BST
Identified -
Some members may not be able to see their transaction timelines for a while.
Inbound and Outbound payments are running normally.
We're fixing this
Once the issue is resolved, we’ll let you know here immediately.
We're sorry for the inconvenience.
Tap the 'Support' in the upper-right of your app if there's anything urgent.
Aug 28, 10:03 BST
Inbound and Outbound payments are running normally.
We're fixing this
Once the issue is resolved, we’ll let you know here immediately.
We're sorry for the inconvenience.
Tap the 'Support' in the upper-right of your app if there's anything urgent.
Aug 28, 10:03 BST
Aug 27, 2025
No incidents reported.
Aug 26, 2025
No incidents reported.
Aug 25, 2025
No incidents reported.
Aug 24, 2025
No incidents reported.
Aug 23, 2025
No incidents reported.
Aug 22, 2025
No incidents reported.
Aug 21, 2025
No incidents reported.
Aug 20, 2025
No incidents reported.
Aug 19, 2025
No incidents reported.