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All Systems Operational
Past Incidents
Mar 19, 2026
No incidents reported today.
Mar 18, 2026
No incidents reported.
Mar 17, 2026
No incidents reported.
Mar 16, 2026
No incidents reported.
Mar 15, 2026
No incidents reported.
Mar 14, 2026
No incidents reported.
Mar 13, 2026
Resolved -
We've resolved the issue that was affecting inbound payments, card transactions, and outbound payments. Payments are now running as usual.
You can also now see your correct balance in the Tide app, and on the web.
Thanks for your patience while we sorted this out.
If you have any queries, tap 'Support' in the app and we'll help you.
Mar 13, 13:17 GMT
You can also now see your correct balance in the Tide app, and on the web.
Thanks for your patience while we sorted this out.
If you have any queries, tap 'Support' in the app and we'll help you.
Mar 13, 13:17 GMT
Investigating -
Some inbound payments aren’t showing on members’ timelines – they’re held in a queue, and will appear when the issue is resolved.
Some outbound payments are being debited from members’ accounts, but are held in a queue until the issue is resolved.
Some card transactions are also impacted.
Your displayed balance may not be updating immediately.
Don’t repeat any payments for the time being.
Check back here for updates – we’ll let you know as soon as payments are back to normal.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
Mar 13, 13:04 GMT
Some outbound payments are being debited from members’ accounts, but are held in a queue until the issue is resolved.
Some card transactions are also impacted.
Your displayed balance may not be updating immediately.
Don’t repeat any payments for the time being.
Check back here for updates – we’ll let you know as soon as payments are back to normal.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
Mar 13, 13:04 GMT
Mar 12, 2026
No incidents reported.
Mar 11, 2026
No incidents reported.
Mar 10, 2026
No incidents reported.
Mar 9, 2026
Resolved -
This incident has been resolved.
Mar 9, 13:16 GMT
Mar 9, 13:16 GMT
Identified -
When: Monday, 9 March
You may experience delays when registering your company – this is due to a technical issue.
Please stay patient – we're actively working with Companies House to sort this out.
We'll update here once this is resolved.
If you need urgent help, email hello@tide.co – we’ll be there.
We apologise for the inconvenience.
Mar 9, 11:28 GMT
You may experience delays when registering your company – this is due to a technical issue.
Please stay patient – we're actively working with Companies House to sort this out.
We'll update here once this is resolved.
If you need urgent help, email hello@tide.co – we’ll be there.
We apologise for the inconvenience.
Mar 9, 11:28 GMT
Mar 8, 2026
Completed -
The scheduled maintenance has been completed.
Mar 8, 04:00 GMT
Mar 8, 04:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 01:00 GMT
Mar 8, 01:00 GMT
Scheduled -
When: Sunday 8 March 2026 from 1am - 4am
What’s happening? EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.
When will EUR & USD services resume?
We’ll update this message when the maintenance is over, and services are back to normal.
Tap Support in the app if you’d like to speak to us.
Feb 27, 08:58 GMT
What’s happening? EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.
When will EUR & USD services resume?
We’ll update this message when the maintenance is over, and services are back to normal.
Tap Support in the app if you’d like to speak to us.
Feb 27, 08:58 GMT
Mar 7, 2026
No incidents reported.
Mar 6, 2026
No incidents reported.
Mar 5, 2026
Completed -
The scheduled maintenance has been completed.
Mar 5, 06:00 GMT
Mar 5, 06:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 18:00 GMT
Mar 4, 18:00 GMT
Scheduled -
When: Wednesday 4th March, 6:00 p.m. – 6:00 a.m.
During the maintenance window, members may experience delays in company registration.
For timely updates, please follow Companies House’s status page: https://www.gov.uk/government/organisations/companies-house/about/about-our-services
We’ll also post an update here as soon as the maintenance is complete.
Thank you for your patience.
Mar 2, 17:59 GMT
During the maintenance window, members may experience delays in company registration.
For timely updates, please follow Companies House’s status page: https://www.gov.uk/government/organisations/companies-house/about/about-our-services
We’ll also post an update here as soon as the maintenance is complete.
Thank you for your patience.
Mar 2, 17:59 GMT