Return to Tide.co
All Systems Operational
UK Tide App ? Operational
UK Tide on the Web ? Operational
Making Payments (UK) Operational
New Member Sign-up (UK) Operational
Member Support (UK) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024
Delay in inbound payments
Resolved - The issue is resolved and all inbound payments should reflect on your timeline as expected!
Nov 17, 14:21 GMT
Update - We are continuing to investigate this issue.
Nov 17, 13:19 GMT
Investigating - We are experiencing a technical problem which is affecting inbound payments.

We will post further updates here.
Nov 17, 13:14 GMT
Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Maintenance: EUR SEPA payments
Completed - The scheduled maintenance has been completed.
Nov 10, 03:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 01:00 GMT
Scheduled - When:

Sunday 10 November, from 1am - 3am

What’s happening?

EUR SEPA payments (in-app and Web) will be unavailable due to planned maintenance.


When will EUR SEPA services resume?

We’ll update this message when the maintenance is over, and services are back to normal.
Tap Support in the app if you’d like to speak to us.
Nov 6, 11:21 GMT
Nov 9, 2024
Faster Payments for members with sort code 23-69-72
Completed - The scheduled maintenance has been completed.
Nov 9, 10:20 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 06:40 GMT
Scheduled - What’s happening?

- Outbound Faster Payments will be queued during this window and processed after the maintenance is over. Please don’t reattempt pending payments.
- Inbound Faster Payments may arrive in your account with a delay.

Thanks for your patience, and tap ‘Support’ in the app if you need to speak to us.
Oct 23, 11:12 BST
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage