All Systems Operational

Scheduled Maintenance

EUR SEPA unavailable Jul 13, 2025 01:00-03:00 BST

What’s happening? EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.

When will EUR & USD services resume? 3:00 AM

We’ll update this message when the maintenance is over, and services are back to normal.

Tap Support in the app if you’d like to speak to us.
Posted on Jun 11, 2025 - 10:39 BST
Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Onboarding and account recovery for Tide UK is currently unavailable
Resolved - Issue resolve: Onboarding and account recovery for Tide UK.

You can now recover your account or create a new one normally.

Thank you for giving us the time to resolve this.
Jul 1, 10:35 BST
Investigating - You may not be able to create a new account or recover an existing one.

We're fixing this

As soon as we resolve the issue, we’ll confirm on this page.

We're sorry for the inconvenience.

Tap 'Support' in the app or email hello@tide.co if you need urgent help.
Jul 1, 09:18 BST
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Maintenance: Faster Payments for members with sort code 23-69-72
Completed - The scheduled maintenance has been completed.
Jun 22, 04:20 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 23:40 BST
Scheduled - When: Saturday 21 June , from 11:40 pm - 4:20 am


What’s happening?

Faster Payments are under planned maintenance.

Outbound Payments will be queued during this window. No need to repeat them - they will go through once the maintenance is over.

Inbound Payments will be running normally.

We apologise for the disruption and we appreciate your patience.

If you have an urgent query, tap ‘Support’ in the app and we’ll help you.
Jun 18, 11:30 BST
Jun 21, 2025
Jun 20, 2025

No incidents reported.

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