All Systems Operational
Past Incidents
Jul 30, 2026
No incidents reported today.
Jul 29, 2026
No incidents reported.
Jul 28, 2026
Resolved -
This incident has been resolved.
A third-party was experiencing issues, affecting card-related services.
We apologise for this impact on your Tide experience, thank you for your patience.
Jul 28, 22:58 BST
A third-party was experiencing issues, affecting card-related services.
We apologise for this impact on your Tide experience, thank you for your patience.
Jul 28, 22:58 BST
Investigating -
We're experiencing a problem that's impacting a number of members to order a new card, reorder a card, view pin or card details.
Also online payments requiring 3DS verification might be failing due to 3DS verifications being disrupted.
We are looking into this issue and when the services are back to normal we'll update this message.
Tap 'Support' in the app if you'd like to speak to us.
Thanks for your patience.
Jul 28, 19:07 BST
Also online payments requiring 3DS verification might be failing due to 3DS verifications being disrupted.
We are looking into this issue and when the services are back to normal we'll update this message.
Tap 'Support' in the app if you'd like to speak to us.
Thanks for your patience.
Jul 28, 19:07 BST
Jul 27, 2026
Resolved -
A third-party was experiencing issues, affecting transactions made from other bank accounts, including Tide, to them.
Payments to these accounts should no longer be returned and declined. You can now retry the payment.
We apologise for this impact on your Tide experience, thank you for your patience.
Jul 27, 18:45 BST
Payments to these accounts should no longer be returned and declined. You can now retry the payment.
We apologise for this impact on your Tide experience, thank you for your patience.
Jul 27, 18:45 BST
Investigating -
A third-party is experiencing an outage affecting some of our services, including outbound payments.
Payments made to some institutions may fail at this time, so don’t reattempt.
Please check back here to see when this issue has been resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
Jul 27, 12:49 BST
Payments made to some institutions may fail at this time, so don’t reattempt.
Please check back here to see when this issue has been resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience.
Jul 27, 12:49 BST
Jul 26, 2026
No incidents reported.
Jul 25, 2026
No incidents reported.
Jul 24, 2026
No incidents reported.
Jul 23, 2026
No incidents reported.
Jul 22, 2026
Resolved -
This incident has been resolved.
Jul 22, 14:30 BST
Jul 22, 14:30 BST
Identified -
Due to technical issues, joining Tide might take a little longer than usual.
We're going through any backlog as quickly as we can and we’ll let you know in your app if we've got you on board.
Our apologies for the inconvenience, we’ll update you as soon as we get this fixed.
For urgent queries, tap 'Support' in your app or email hello@tide.co and we'll help you.
Jul 21, 12:38 BST
We're going through any backlog as quickly as we can and we’ll let you know in your app if we've got you on board.
Our apologies for the inconvenience, we’ll update you as soon as we get this fixed.
For urgent queries, tap 'Support' in your app or email hello@tide.co and we'll help you.
Jul 21, 12:38 BST
Jul 21, 2026
Jul 20, 2026
No incidents reported.
Jul 19, 2026
No incidents reported.
Jul 18, 2026
No incidents reported.
Jul 17, 2026
No incidents reported.
Jul 16, 2026
No incidents reported.