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All Systems Operational
Past Incidents
Dec 15, 2025
No incidents reported today.
Dec 14, 2025
No incidents reported.
Dec 13, 2025
No incidents reported.
Dec 12, 2025
No incidents reported.
Dec 11, 2025
No incidents reported.
Dec 10, 2025
No incidents reported.
Dec 9, 2025
Resolved -
The issue has been resolved and all Members should be able to make payments.
Thank you for your patience. We apologise for any inconvenience this may have caused.
Dec 9, 15:08 GMT
Thank you for your patience. We apologise for any inconvenience this may have caused.
Dec 9, 15:08 GMT
Investigating -
- Members can’t make Outbound Payments at the moment
If you’ve created a payment earlier and it’s showing as ‘Pending’ - please don't repeat it. This means it’s held in a queue and will go through with a delay.
- Inbound Payments may be delayed
We’re resolving this as quickly as possible and we’ll update this page when Outbound Payments are back to normal.
If you need urgent help, tap ‘Support’ in your app.
Dec 9, 12:45 GMT
If you’ve created a payment earlier and it’s showing as ‘Pending’ - please don't repeat it. This means it’s held in a queue and will go through with a delay.
- Inbound Payments may be delayed
We’re resolving this as quickly as possible and we’ll update this page when Outbound Payments are back to normal.
If you need urgent help, tap ‘Support’ in your app.
Dec 9, 12:45 GMT
Dec 8, 2025
No incidents reported.
Dec 7, 2025
No incidents reported.
Dec 6, 2025
No incidents reported.
Dec 5, 2025
Resolved -
The issue has been resolved and all Members should be able to log in and use all in-app and on the web features without any issues.
Thank you for your patience. We apologise for any inconvenience this may have caused.
Dec 5, 09:24 GMT
Thank you for your patience. We apologise for any inconvenience this may have caused.
Dec 5, 09:24 GMT
Investigating -
We're experiencing an issue that's preventing members from logging into and using the Tide app and website.
We're working to resolve this and will update this page when you can log in again.
Apologies for the inconvenience.
If you need urgent support, email tap Support in the app or hello@tide.co, and we'll help you.
Dec 5, 09:07 GMT
We're working to resolve this and will update this page when you can log in again.
Apologies for the inconvenience.
If you need urgent support, email tap Support in the app or hello@tide.co, and we'll help you.
Dec 5, 09:07 GMT
Dec 4, 2025
No incidents reported.
Dec 3, 2025
No incidents reported.
Dec 2, 2025
No incidents reported.
Dec 1, 2025
No incidents reported.