Companies House Unplanned Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 2026 - 10:20 BST
Scheduled - We’re currently experiencing delays to processing filings. It may take longer than usual for your filing to appear on the register after you submit it. We’re sorry for any inconvenience.
Jun 11, 2026 10:20-22:20 BST

Scheduled Maintenance

Maintenance: Faster Payments for members with sort code 23-69-72 Jun 13, 2026 23:45 - Jun 14, 2026 04:15 BST

When: Saturday 13 June, 11:45 pm - Sunday 14 June, 04:15 am

What’s happening?

Faster Payments OUT will be queued during this window, while Faster Payments IN may be reversed and credited back to your account.

Please, do not reattempt pending or reversed payments. They will go through normally after the maintenance, on Sunday morning.

Thanks for your patience, and tap ‘Support’ in the app if you need to speak to us.
Posted on Jun 11, 2026 - 09:24 BST

Maintenance: EUR & USD payments Jun 14, 2026 01:00-04:00 BST

EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.

When will EUR & USD services resume?

We’ll update this message when the maintenance is over, and services are back to normal.

Tap Support in the app if you’d like to speak to us.
Posted on Jun 10, 2026 - 15:35 BST
Jun 11, 2026

Unresolved incident: Companies House Unplanned Maintenance.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Temporary issues with chats and phone calls
Resolved - This incident has been resolved.
Jun 9, 15:37 BST
Investigating - We're facing a problem at the moment, where some members can't get through to us over chat or on the phone.

We're looking into what's causing this and will update this page as soon as you can try to reach out.

For urgent queries, email hello@tide.co.

Apologies for the inconvenience.
Jun 9, 15:06 BST
Jun 8, 2026
Inbound payments delay
Resolved - Inbound payments were slightly delayed, but are now going through normally.

Thanks for giving us the time to resolve this.
Jun 8, 14:24 BST
Investigating - We’re experiencing an issue with inbound payments - they're being queued and will go through with a slight delay.

We’re fixing this as quickly as we can -- apologies for any inconvenience.

If you have any questions, tap ‘Support’ in the app.
Jun 8, 09:37 BST
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Potential intermittent card payment disruptions
Resolved - This incident has been resolved.
Jun 4, 06:01 BST
Identified - We have mitigated an issue that briefly impacted a small number of card payments earlier today. While services are currently fully operational, our team is still working on a permanent fix for the root cause. You may experience minor, temporary disruptions in the meantime. We appreciate your patience as we finalize the resolution.
Jun 1, 16:47 BST
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Adding Money via Cards or Digital wallets
Resolved - Adding Money via Cards or Digital wallet is available again

Thanks for your patience, and we’re sorry for any disruption this caused.

Tap ‘Support’ in the app if you have questions or need assistance.
Jun 1, 07:47 BST
Identified - We're experiencing an issue with adding Money via Cards or Digital wallets.

We had to temporarily disable it until Monday morning.

If you have any questions, tap 'Support' in the app.
May 31, 23:27 BST
May 31, 2026
May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

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