Technical issue with phone support

Incident Report for Tide

Resolved

We experienced issues with the call quality of our phone support lines.

This has now been fixed.

Thanks for your patience while we got this sorted.

Posted Aug 12, 2026 - 12:55 BST

Investigating

We are currently experiencing an issue with the call quality of our phone support lines.

We’re working to fix this issue as soon as possible, and we’ll provide an update when it’s resolved.

Posted Aug 11, 2026 - 11:53 BST