We have now restored the Payments service. You should now be able to make transfers without delays.
We apologise for this impact on your Tide experience, thank you for your patience.
Posted Aug 11, 2026 - 15:39 BST
Investigating
We’re experiencing a problem that’s impacting a number of our services including: Outbound Payments Creating Payees Viewing PIN and card details Confirming payments
Payments may still go through, even if the app says there’s been an error, so please double check the timeline in your app before trying to make a payment again.
We’re looking into the cause of these problems and hope to resolve them quickly.
For urgent issues, or if you are unsure if a payment has gone through, tap ‘Support’ in the app.