Potential intermittent card payment disruptions

Incident Report for Tide

Identified

We have mitigated an issue that briefly impacted a small number of card payments earlier today. While services are currently fully operational, our team is still working on a permanent fix for the root cause. You may experience minor, temporary disruptions in the meantime. We appreciate your patience as we finalize the resolution.
Posted Jun 01, 2026 - 16:47 BST