All Systems Operational
Tide App ? Operational
Tide on the Web ? Operational
Member Support Operational
New Member Sign-up Operational
Making Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Resolved - We have now restored the Tide service. You should now be able to login and use Tide as usual.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 12, 14:52 BST
Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems using the application.

We are currently looking into the issue.
Jun 12, 14:50 BST
Resolved - We have now restored the Tide service. You should now be able to login and use Tide as usual.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 12, 14:14 BST
Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems using the application.

We are currently looking into the issue.
Jun 12, 14:06 BST
Jun 11, 2021
Resolved - We have now restored the Tide service. You should now be able to login and use Tide as usual.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 11, 08:25 BST
Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems making card transactions or seeing your latest balance.

We are currently looking into the issue.
Jun 11, 08:17 BST
Jun 10, 2021
Resolved - We have now restored the Tide service. You should now be able to login and use Tide as usual.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 10, 06:23 BST
Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems using the application.

We are currently looking into the issue.
Jun 10, 06:09 BST
Jun 9, 2021
Resolved - We have now restored the affected Tide services. We are in a monitoring stage but you should now be able to use Tide as normal.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 9, 13:42 BST
Identified - The issue has been identified and the team are working on a fix.
Jun 9, 13:41 BST
Update - Members may be having a problem making Payments and getting an up to date view on their timeline at the moment. We are aware of the issue and working to restore the service as soon as possible.

In the meantime, please wait until further notice before trying to make a Payment.

We apologise for this inconvenience.
Jun 9, 13:06 BST
Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems using the application.

We are currently looking into the issue.
Jun 9, 12:56 BST
Resolved - We have now restored the New Member Signup process. You should now be able to create a new account with Tide.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 9, 06:50 BST
Investigating - We're experiencing an issue affecting our New Member Signup process.

We are currently looking into the issue.
Jun 9, 06:48 BST
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021
Resolved - We have now restored the Tide service. You should now be able to login and use Tide as usual.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 1, 09:36 BST
Update - We're experiencing an outage affecting our Tide platform.

You may be unable to login or experience issues with core functionality.

We are currently working to restore the service to you as soon as possible.
Jun 1, 09:32 BST
Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems using the application.

We are currently looking into the issue.
Jun 1, 09:31 BST
Resolved - We have now restored the Tide service. You should now be able to login and use Tide as usual.

We apologise for this impact on your Tide experience, thank you for your patience.
Jun 1, 09:27 BST
Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems using the application.

We are currently looking into the issue.
Jun 1, 09:24 BST