Resolved -
Inbound and outbound payments should now be back to normal. The backlog should also now be clear.
Jan 26, 19:38 GMT
Monitoring -
The backed up queue of transactions is now starting to clear. We shall monitor the situation to ensure that the queues clear correctly.
Jan 26, 17:55 GMT
Update -
We apologise for the continued problems being experience when trying to make and receive Faster payments.
It is our highest priority to have this resolved as soon as possible.
Jan 26, 16:35 GMT
Identified -
The problem has been isolated and we are in the process of fixing the interruption.
Jan 26, 14:47 GMT
Investigating -
We are currently experiencing a problem affecting Faster Payments, both Inbound and Outbound. The problem appears to have started just after 1pm today.
Outbound Payments are queued, there is no need to re-send those.
We'll update you as soon as we know when this will be fixed
Jan 26, 14:34 GMT