All Systems Operational

Jul 14, 2025

No incidents reported today.

Jul 13, 2025
Completed - The scheduled maintenance has been completed.
Jul 13, 03:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 13, 01:00 BST
Scheduled - What’s happening? EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.

When will EUR & USD services resume? 3:00 AM

We’ll update this message when the maintenance is over, and services are back to normal.

Tap Support in the app if you’d like to speak to us.

Jun 11, 10:39 BST
Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025
Resolved - Issue resolve: Onboarding and account recovery for Tide UK.

You can now recover your account or create a new one normally.

Thank you for giving us the time to resolve this.

Jul 1, 10:35 BST
Investigating - You may not be able to create a new account or recover an existing one.

We're fixing this

As soon as we resolve the issue, we’ll confirm on this page.

We're sorry for the inconvenience.

Tap 'Support' in the app or email hello@tide.co if you need urgent help.

Jul 1, 09:18 BST
Jun 30, 2025

No incidents reported.