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All Systems Operational
Past Incidents
May 27, 2026
No incidents reported today.
May 26, 2026
No incidents reported.
May 25, 2026
No incidents reported.
May 24, 2026
No incidents reported.
May 23, 2026
No incidents reported.
May 22, 2026
No incidents reported.
May 21, 2026
No incidents reported.
May 20, 2026
No incidents reported.
May 19, 2026
No incidents reported.
May 18, 2026
No incidents reported.
May 17, 2026
Resolved -
A fixed app version will be available tomorrow, Monday.
May 17, 15:31 BST
May 17, 15:31 BST
Investigating -
Some members can’t log in to Tide on the web.
We’re fixing this - please check back here for further updates.
For urgent queries, tap ‘Support’ in the app or email hello@tide.co.
We apologise for the inconvenience.
May 17, 14:09 BST
We’re fixing this - please check back here for further updates.
For urgent queries, tap ‘Support’ in the app or email hello@tide.co.
We apologise for the inconvenience.
May 17, 14:09 BST
May 16, 2026
No incidents reported.
May 15, 2026
Resolved -
Issue Resolved: Card payments and ATM Withdrawals
We've fixed the issue affecting card payments and ATM withdrawals.
All services are working as expected, and queued payments are now going through.
If you have any queries, tap 'Support' in the app.
May 15, 13:30 BST
We've fixed the issue affecting card payments and ATM withdrawals.
All services are working as expected, and queued payments are now going through.
If you have any queries, tap 'Support' in the app.
May 15, 13:30 BST
Investigating -
We’re experiencing interruptions in our services, including card payments and ATM withdrawals.
We’re addressing the problem with our payment partner, who is having these issues - thank you for your patience.
Please don't reattempt transfers or transactions.
You may also be temporarily unable to withdraw cash using your Tide card and Expense cards.
We’re very sorry for the disruption, and we’ll keep you updated on this page.
For urgent queries, tap 'Support' in the app.
May 15, 13:14 BST
We’re addressing the problem with our payment partner, who is having these issues - thank you for your patience.
Please don't reattempt transfers or transactions.
You may also be temporarily unable to withdraw cash using your Tide card and Expense cards.
We’re very sorry for the disruption, and we’ll keep you updated on this page.
For urgent queries, tap 'Support' in the app.
May 15, 13:14 BST
May 14, 2026
No incidents reported.
May 13, 2026
No incidents reported.