Tide Status

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All Systems Operational

UK Tide App Operational

UK Tide on the Web Operational

Making Payments (UK) Operational

New Member Sign-up (UK) Operational

Member Support (UK) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 2, 2023

No incidents reported today.

Jun 1, 2023

No incidents reported.

May 31, 2023

Delays on timeline updates

Resolved - All payments both in and out should now be showing on the in app timeline again!
May 31, 13:48 BST

Update - We are estimating that all delays will be caught up by approximiately 13:15.

Most Tide members that where affected should already see their transactions on their respective timelines
May 31, 12:38 BST

Identified - Some Members are experiencing delays in payments in and out appearing on their account timelines. Payments have been processed successfully, there are just some delays in updating the latest balance.

Please do not attempt to resend or request payments again as they have already been processed. We will advise here as soon as the messaging has caught up.

We apologise for any inconvenience this may cause you in the interim.
May 31, 07:58 BST

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

Delays on timeline updates

Resolved - All payments both in and out should now be showing on the in app timeline.
May 19, 22:05 BST

Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 20:40 BST

Update - We are continuing to investigate this issue.
May 19, 20:07 BST

Update - We are continuing to investigate this issue.
May 19, 18:14 BST

Investigating - Some Members are experiencing delays in payments in and out appearing on their account timelines. Payments have been processed successfully, there are just some delays in updating the latest balance.

Please do not attempt to resend or request payments again as they have already been processed. We will advise here as soon as the messaging has caught up.

We apologise for any inconvenience this may cause you in the interim.
May 19, 14:29 BST