All Systems Operational

Scheduled Maintenance

Maintenance: EUR & USD payments Mar 8, 2026 01:00-04:00 GMT

When: Sunday 8 March 2026 from 1am - 4am

What’s happening? EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.

When will EUR & USD services resume?

We’ll update this message when the maintenance is over, and services are back to normal.

Tap Support in the app if you’d like to speak to us.
Posted on Feb 27, 2026 - 08:58 GMT
Feb 27, 2026
Payment Services issue
Resolved - Resolved: Payments are back to normal

We've resolved the issue that was affecting inbound payments and outbound payments. Payments are now running as usual.

Thanks for your patience while we sorted this out.

If you have any queries, tap 'Support' in the app and we'll help you.
Feb 27, 19:26 GMT
Identified - Update: Payment services issue

New inbound and outbound payments are currently going through normally.

We're looking into inbound payments that are still not showing on members’ timelines and outbound payments that still appear as ‘Pending’.

We're sorry for any inconvenience.

For urgent queries, tap 'Support' in the app and we'll help you
Feb 27, 11:05 GMT
Investigating - We’re experiencing an outage affecting some of our services.

Some inbound payments aren’t showing on members’ timelines – they’re held in a queue, and will appear when the issue is resolved.

Some outbound payments are successfully being debited from members’ accounts, but are showing as pending and are currently held in a queue. They will be received by the recipient once this is resolved.

Please don’t repeat any payments for the time being.

We’re very sorry for the disruption, and we’ll keep you updated on this page.

If you need any help - tap ‘Support’ in the app.
Feb 27, 10:22 GMT
Feb 26, 2026

No incidents reported.

Feb 25, 2026
Cash deposits aren’t working for some members right now.
Resolved - Cash deposits are available again

Some members experienced problems depositing cash, but this has now been sorted.

Thanks for giving us the time to fix this - now you should be able to deposit cash as usual.
Feb 25, 17:59 GMT
Identified - We’re investigating the issue - check back here for updates.

Thanks for your patience, and sorry for any inconvenience.

For anything urgent, tap ‘Support’ in the app.
Feb 25, 17:06 GMT
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

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