Tide Status

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All Systems Operational

Tide App Operational

Tide on the Web Operational

Making Payments Operational

New Member Sign-up Operational

Member Support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2022

No incidents reported today.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

Open Banking requests failing

Resolved - The connection has been restored and both Open Banking consents and payments are available again.

Thank you for your patience whilst we worked on fixing this problem.
Aug 13, 13:04 BST

Update - We are continuing to investigate this issue.
Aug 13, 12:13 BST

Investigating - We are aware of an issue affecting our Open Banking users connecting to Tide or making payments via Open Banking.

The team is currently investigating the issue as a high priority.

Further updates will be posted here.

We apologise for any inconvenience this is causing.
Aug 13, 12:12 BST

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022

No incidents reported.

Aug 2, 2022

Degraded Performance - Tide

Resolved - We have now restored the Tide service. You should now be able to login and use Tide as usual.

We apologise for this impact on your Tide experience, thank you for your patience.
Aug 2, 15:46 BST

Investigating - We're experiencing an issue affecting our Tide platform.

You may be experiencing problems using the application.

We are currently looking into the issue.
Aug 2, 15:34 BST