This issue has now been resolved. All our main services have been restored.
Jan 13, 19:47 UTC
All functionality has now been restored, thank you again for your patience. The team will continue to monitor our platforms closely.
Tide apologises for any inconvenience this has caused you.
Jan 13, 19:08 UTC
Core services are currently being restored. We thank you for your on-going patience.
Jan 13, 18:33 UTC
We are in the process of restoring services as quickly and safely as possible. We apologise for the interruption to our platform.
Jan 13, 17:55 UTC
We are currently experiencing a major problem affecting all services. We understand what has happened and are currently working to restore services as quickly as possible.
A further update will be posted here in 30 minutes, at the latest.
Jan 13, 17:22 UTC