This incident has been resolved.
Sep 12, 18:20 BST
We have now restored the New Member Signup and all other previously impacted functionality.
We apologise for this impact on your Tide experience, thank you for your patience.
Sep 12, 17:35 BST
We are continuing to work on a fix for this issue.
Sep 12, 17:10 BST
Normal app login could be restored and you should be able to use the app again, but might see the occasional slow performance.
New member onboarding and mutli-business switching are still impacted.
We are working on bringing those functionalities back to normal again!
Sep 12, 16:08 BST
We're experiencing an outage affecting our Tide platform.
You may be unable to login or experience issues with core functionality.
We are currently working to restore the service to you as soon as possible.
Sep 12, 15:03 BST