Tide Status

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All Systems Operational

UK Tide App

Operational

UK Tide on the Web

Operational

Making Payments (UK) Operational

New Member Sign-up (UK) Operational

Member Support (UK) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 25, 2023

No incidents reported today.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

Outage - Tide

Resolved - This incident has been resolved.
Sep 12, 18:20 BST

Monitoring - We have now restored the New Member Signup and all other previously impacted functionality.
We apologise for this impact on your Tide experience, thank you for your patience.
Sep 12, 17:35 BST

Update - We are continuing to work on a fix for this issue.
Sep 12, 17:10 BST

Identified - Normal app login could be restored and you should be able to use the app again, but might see the occasional slow performance.

New member onboarding and mutli-business switching are still impacted.
We are working on bringing those functionalities back to normal again!
Sep 12, 16:08 BST

Investigating - We're experiencing an outage affecting our Tide platform.

You may be unable to login or experience issues with core functionality.

We are currently working to restore the service to you as soon as possible.
Sep 12, 15:03 BST

Sep 11, 2023

No incidents reported.