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All Systems Operational
Past Incidents
Jun 16, 2026
Completed -
The scheduled maintenance has been completed.
Jun 16, 13:00 BST
Jun 16, 13:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 17:00 BST
Jun 12, 17:00 BST
Scheduled -
When: Friday, 12 June 5:00pm until Tuesday, 16 June 1:00pm.
During the maintenance window, some MTD features and reports will not be available.
For timely updates, please follow the link below https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues
We’ll also post an update here as soon as the maintenance is complete.
Thank you for your patience.
Jun 12, 14:01 BST
During the maintenance window, some MTD features and reports will not be available.
For timely updates, please follow the link below https://www.gov.uk/government/publications/use-software-to-send-income-tax-updates-service-availability-and-issues/use-software-to-send-income-tax-updates-service-availability-and-issues
We’ll also post an update here as soon as the maintenance is complete.
Thank you for your patience.
Jun 12, 14:01 BST
Jun 15, 2026
No incidents reported.
Jun 14, 2026
Resolved -
This incident has been resolved.
Jun 14, 04:47 BST
Jun 14, 04:47 BST
Update -
Some outbound payments were being declined, but are now going through normally.
Thanks for giving us the time to resolve this.
Jun 14, 04:47 BST
Thanks for giving us the time to resolve this.
Jun 14, 04:47 BST
Investigating -
Some Outbound Faster Payments may be declined.
We're looking into what's causing this and will keep you updated on this page. Thanks for your patience and we apologise for the inconvenience.
For urgent assistance, tap ‘Support’ in the app."
Jun 14, 03:10 BST
We're looking into what's causing this and will keep you updated on this page. Thanks for your patience and we apologise for the inconvenience.
For urgent assistance, tap ‘Support’ in the app."
Jun 14, 03:10 BST
Completed -
The scheduled maintenance has been completed.
Jun 14, 04:15 BST
Jun 14, 04:15 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:45 BST
Jun 13, 23:45 BST
Scheduled -
When: Saturday 13 June, 11:45 pm - Sunday 14 June, 04:15 am
What’s happening?
Faster Payments OUT will be queued during this window, while Faster Payments IN may be reversed and credited back to your account.
Please, do not reattempt pending or reversed payments. They will go through normally after the maintenance, on Sunday morning.
Thanks for your patience, and tap ‘Support’ in the app if you need to speak to us.
Jun 11, 09:24 BST
What’s happening?
Faster Payments OUT will be queued during this window, while Faster Payments IN may be reversed and credited back to your account.
Please, do not reattempt pending or reversed payments. They will go through normally after the maintenance, on Sunday morning.
Thanks for your patience, and tap ‘Support’ in the app if you need to speak to us.
Jun 11, 09:24 BST
Completed -
The scheduled maintenance has been completed.
Jun 14, 04:00 BST
Jun 14, 04:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 01:00 BST
Jun 14, 01:00 BST
Scheduled -
EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.
When will EUR & USD services resume?
We’ll update this message when the maintenance is over, and services are back to normal.
Tap Support in the app if you’d like to speak to us.
Jun 10, 15:35 BST
When will EUR & USD services resume?
We’ll update this message when the maintenance is over, and services are back to normal.
Tap Support in the app if you’d like to speak to us.
Jun 10, 15:35 BST
Jun 13, 2026
Jun 12, 2026
Jun 11, 2026
Completed -
The scheduled maintenance has been completed.
Jun 11, 22:20 BST
Jun 11, 22:20 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:20 BST
Jun 11, 10:20 BST
Scheduled -
We’re currently experiencing delays to processing filings. It may take longer than usual for your filing to appear on the register after you submit it. We’re sorry for any inconvenience.
Jun 11, 10:18 BST
Jun 11, 10:18 BST
Jun 10, 2026
No incidents reported.
Jun 9, 2026
Resolved -
This incident has been resolved.
Jun 9, 15:37 BST
Jun 9, 15:37 BST
Investigating -
We're facing a problem at the moment, where some members can't get through to us over chat or on the phone.
We're looking into what's causing this and will update this page as soon as you can try to reach out.
For urgent queries, email hello@tide.co.
Apologies for the inconvenience.
Jun 9, 15:06 BST
We're looking into what's causing this and will update this page as soon as you can try to reach out.
For urgent queries, email hello@tide.co.
Apologies for the inconvenience.
Jun 9, 15:06 BST
Jun 8, 2026
Resolved -
Inbound payments were slightly delayed, but are now going through normally.
Thanks for giving us the time to resolve this.
Jun 8, 14:24 BST
Thanks for giving us the time to resolve this.
Jun 8, 14:24 BST
Investigating -
We’re experiencing an issue with inbound payments - they're being queued and will go through with a slight delay.
We’re fixing this as quickly as we can -- apologies for any inconvenience.
If you have any questions, tap ‘Support’ in the app.
Jun 8, 09:37 BST
We’re fixing this as quickly as we can -- apologies for any inconvenience.
If you have any questions, tap ‘Support’ in the app.
Jun 8, 09:37 BST
Jun 7, 2026
No incidents reported.
Jun 6, 2026
No incidents reported.
Jun 5, 2026
No incidents reported.
Jun 4, 2026
Resolved -
This incident has been resolved.
Jun 4, 06:01 BST
Jun 4, 06:01 BST
Identified -
We have mitigated an issue that briefly impacted a small number of card payments earlier today. While services are currently fully operational, our team is still working on a permanent fix for the root cause. You may experience minor, temporary disruptions in the meantime. We appreciate your patience as we finalize the resolution.
Jun 1, 16:47 BST
Jun 1, 16:47 BST
Jun 3, 2026
No incidents reported.
Jun 2, 2026
No incidents reported.