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All Systems Operational
Past Incidents
Jan 13, 2026
No incidents reported today.
Jan 12, 2026
No incidents reported.
Jan 11, 2026
No incidents reported.
Jan 10, 2026
No incidents reported.
Jan 9, 2026
No incidents reported.
Jan 8, 2026
No incidents reported.
Jan 7, 2026
Resolved -
Thanks for your patience while we sorted this.
We're now able to process documents as part of onboarding and account recoveries.
Jan 7, 16:16 GMT
We're now able to process documents as part of onboarding and account recoveries.
Jan 7, 16:16 GMT
Investigating -
We’re experiencing an issue in processing documents as part of onboarding and account recoveries.
We’re addressing the problem with our partner, who is having these issues - thank you for your patience.
We’re very sorry for the disruption, and we’ll keep you updated on this page.
For urgent queries, tap 'Support' in the app.
Jan 7, 15:13 GMT
We’re addressing the problem with our partner, who is having these issues - thank you for your patience.
We’re very sorry for the disruption, and we’ll keep you updated on this page.
For urgent queries, tap 'Support' in the app.
Jan 7, 15:13 GMT
Jan 6, 2026
No incidents reported.
Jan 5, 2026
No incidents reported.
Jan 4, 2026
No incidents reported.
Jan 3, 2026
No incidents reported.
Jan 2, 2026
No incidents reported.
Jan 1, 2026
No incidents reported.
Dec 31, 2025
No incidents reported.
Dec 30, 2025
No incidents reported.