Resolved -
The connection has been restored and both Open Banking consents and payments are available again.
Thank you for your patience whilst we worked on fixing this problem.
Aug 13, 13:04 BST
Update -
We are continuing to investigate this issue.
Aug 13, 12:13 BST
Investigating -
We are aware of an issue affecting our Open Banking users connecting to Tide or making payments via Open Banking.
The team is currently investigating the issue as a high priority.
Further updates will be posted here.
We apologise for any inconvenience this is causing.
Aug 13, 12:12 BST