Tide Status

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All Systems Operational

UK Tide App Operational

UK Tide on the Web Operational

Making Payments (UK) Operational

New Member Sign-up (UK) Operational

Member Support (UK) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

Error

Resolved - The issue has been resolved.
Mar 12, 16:42 GMT

Identified - We’re currently facing a technical issue, which means we can’t respond to emails or calls at this time.
If you need support, please contact us through your Tide app by tapping ‘Support’ > ‘Messages’ and our team will be on hand to help.
We’re working to fix this issue, and will update you when it’s resolved.
Thank you for your patience and understanding.
Mar 12, 16:37 GMT

Mar 11, 2025

No incidents reported.

Mar 10, 2025

EUR SEPA payments unavailable

Resolved - This incident has been resolved.
Mar 10, 06:32 GMT

Investigating - We’re experiencing issues with outbound EUR SEPA payments.
We apologize for any inconvenience.
We'll update this page once service is restored
Mar 9, 21:58 GMT

Mar 9, 2025

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

Maintenance: EUR SEPA payments

Completed - Please be advised the scheduled maintenance on Sunday March 9th at 01:00 UTC has been cancelled.
Mar 6, 09:11 GMT

Scheduled - Maintenance: EUR SEPA payments

When: Sunday 9 March, from 1am - 3am

What’s happening? EUR SEPA payments (in-app and Web) will be unavailable due to planned maintenance.

When will EUR SEPA services resume?

We’ll update this message when the maintenance is over, and services are back to normal.

Tap Support in the app if you’d like to speak to us.
Mar 5, 11:27 GMT

Mar 5, 2025

No incidents reported.

Mar 4, 2025

No incidents reported.

Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.