Tide Status

Potential intermittent card payment disruptions

Identified - We have mitigated an issue that briefly impacted a small number of card payments earlier today. While services are currently fully operational, our team is still working on a permanent fix for the root cause. You may experience minor, temporary disruptions in the meantime. We appreciate your patience as we finalize the resolution.
Jun 01, 2026 - 16:47 BST

Past Incidents

Jun 2, 2026

No incidents reported today.

Jun 1, 2026

Adding Money via Cards or Digital wallets

Resolved - Adding Money via Cards or Digital wallet is available again

Thanks for your patience, and we’re sorry for any disruption this caused.

Tap ‘Support’ in the app if you have questions or need assistance.
Jun 1, 07:47 BST

Identified - We're experiencing an issue with adding Money via Cards or Digital wallets.

We had to temporarily disable it until Monday morning.

If you have any questions, tap 'Support' in the app.
May 31, 23:27 BST

May 31, 2026

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.