All Systems Operational

Scheduled Maintenance

Maintenance: Faster Payments for members with sort code 23-69-72 Jun 21, 2025 23:40 - Jun 22, 2025 04:20 BST

When: Saturday 21 June , from 11:40 pm - 4:20 am


What’s happening?

Faster Payments are under planned maintenance.

Outbound Payments will be queued during this window. No need to repeat them - they will go through once the maintenance is over.

Inbound Payments will be running normally.

We apologise for the disruption and we appreciate your patience.

If you have an urgent query, tap ‘Support’ in the app and we’ll help you.

Posted on Jun 18, 2025 - 11:30 BST

EUR SEPA unavailable Jul 13, 2025 01:00-03:00 BST

What’s happening? EUR & USD payments (in-app and Web) will be unavailable due to planned maintenance.

When will EUR & USD services resume? 3:00 AM

We’ll update this message when the maintenance is over, and services are back to normal.

Tap Support in the app if you’d like to speak to us.

Posted on Jun 11, 2025 - 10:39 BST
Jun 20, 2025

No incidents reported today.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - Resolved: All card payments are going through normally.

If you couldn’t approve an online card payment earlier, you can retry it now.

We apologise for any inconvenience and thank you for giving us the time to resolve this.

Jun 10, 14:32 BST
Jun 9, 2025
Resolved - The issue has been resolved and all queued payments have been processed successfully.

Thank you for your patience. We apologise for any inconvenience this may have caused.

Jun 9, 14:31 BST
Investigating - Outbound domestic Payments are currently being queued while we fix a recent issue. Payments will go through as soon as we’ve resolved this.

Please do not reattempt any payments. For urgent issues, tap Support in the app.

Jun 9, 14:00 BST
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.