Subscribe to UpdatesSubscribe
Visit our support site.
All Systems Operational
Past Incidents
Mar 25, 2026
No incidents reported today.
Mar 24, 2026
Resolved -
Resolved issue: Company registration
You can now proceed with your company registration application via Tide as usual.
If you see an error message, simply tap Retry or exit and re-open your Tide app. You can then verify your identity and continue with your company registration.
Thank you for your patience while we fixed this.
If you’ve got any questions about your application, tap Support in the app and we’ll be happy to help.
Mar 24, 14:15 GMT
You can now proceed with your company registration application via Tide as usual.
If you see an error message, simply tap Retry or exit and re-open your Tide app. You can then verify your identity and continue with your company registration.
Thank you for your patience while we fixed this.
If you’ve got any questions about your application, tap Support in the app and we’ll be happy to help.
Mar 24, 14:15 GMT
Investigating -
When: Tuesday, 24 March
We're currently experiencing a technical issue that is preventing you from completing your personal identification, when registering your company.
Your application may be queued, so don't reattempt to start a new one.
We're working to resolve this and will update this page when you can log in again.
Apologies for the inconvenience.
If you need urgent help, email hello@tide.co – we’ll be there.
Mar 24, 11:30 GMT
We're currently experiencing a technical issue that is preventing you from completing your personal identification, when registering your company.
Your application may be queued, so don't reattempt to start a new one.
We're working to resolve this and will update this page when you can log in again.
Apologies for the inconvenience.
If you need urgent help, email hello@tide.co – we’ll be there.
Mar 24, 11:30 GMT
Mar 23, 2026
No incidents reported.
Mar 22, 2026
No incidents reported.
Mar 21, 2026
No incidents reported.
Mar 20, 2026
No incidents reported.
Mar 19, 2026
No incidents reported.
Mar 18, 2026
No incidents reported.
Mar 17, 2026
No incidents reported.
Mar 16, 2026
No incidents reported.
Mar 15, 2026
No incidents reported.
Mar 14, 2026
No incidents reported.
Mar 13, 2026
Resolved -
We've resolved the issue that was affecting inbound payments, card transactions, and outbound payments. Payments are now running as usual.
You can also now see your correct balance in the Tide app, and on the web.
Thanks for your patience while we sorted this out.
If you have any queries, tap 'Support' in the app and we'll help you.
Mar 13, 13:17 GMT
You can also now see your correct balance in the Tide app, and on the web.
Thanks for your patience while we sorted this out.
If you have any queries, tap 'Support' in the app and we'll help you.
Mar 13, 13:17 GMT
Investigating -
Some inbound payments aren’t showing on members’ timelines – they’re held in a queue, and will appear when the issue is resolved.
Some outbound payments are being debited from members’ accounts, but are held in a queue until the issue is resolved.
Some card transactions are also impacted.
Your displayed balance may not be updating immediately.
Don’t repeat any payments for the time being.
Check back here for updates – we’ll let you know as soon as payments are back to normal.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
Mar 13, 13:04 GMT
Some outbound payments are being debited from members’ accounts, but are held in a queue until the issue is resolved.
Some card transactions are also impacted.
Your displayed balance may not be updating immediately.
Don’t repeat any payments for the time being.
Check back here for updates – we’ll let you know as soon as payments are back to normal.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
Mar 13, 13:04 GMT
Mar 12, 2026
No incidents reported.
Mar 11, 2026
No incidents reported.