We are continuing to work on a fix for this issue.
Posted Apr 22, 2025 - 07:29 BST
Identified
One of our service providers is experiencing an issue that is affecting some of Tide's functionalities. Member's might be facing issues when using Payment Links, Tap2Pay and Card Reader Payments. Additionally Add Money via Credit or Debit cards is not functional as well.
We'll provide an update here as soon as the services have been restored.
For urgent queries, tap ‘Support’ in the app, or email hello@tide.co.