Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 02, 2025 - 20:00 GMT
Scheduled
On 2 November 20:00 GMT our phone lines will be down for scheduled maintenance.
This should last between 15 and 30 mins.
During this time members won’t be able to phone us for fraud or premium support.
If you need fraud support during this time, tap Support > Report fraud in your app or email us at hello@tide.co and we’ll get back to you as soon as possible.
If you need any other support during this time, tap Support > Messages in your app or email us at hello@tide.co and we’ll be happy to help.