EUR SEPA payments unavailable

Incident Report for Tide

Resolved

All of the issues have been resolved and the payments functionalities are working as expected.

We apologise for any inconvenience.

Posted Sep 03, 2024 - 21:27 BST

Identified

We’re experiencing issues with outbound EUR SEPA payments.

Failed payments are not being held in a queue, so you may attempt them again. Please check back here to see when this issue has been fully resolved.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience.

Posted Sep 03, 2024 - 21:22 BST

This incident affected: Making Payments (UK).