A third-party was experiencing issues, affecting card-related services.
We apologise for this impact on your Tide experience, thank you for your patience.
Posted Jul 28, 2026 - 22:58 BST
Investigating
We're experiencing a problem that's impacting a number of members to order a new card, reorder a card, view pin or card details. Also online payments requiring 3DS verification might be failing due to 3DS verifications being disrupted.
We are looking into this issue and when the services are back to normal we'll update this message.
Tap 'Support' in the app if you'd like to speak to us.