We’ve resolved the issue affecting inbound call audio. You can now call us as normal without any audio delays. Thanks for giving us the time to resolve this.
Posted Sep 16, 2026 - 08:50 BST
Investigating
We are currently experiencing audio lag on incoming phone calls. Our team is working to resolve this as quickly as possible. During this time, our team may ask you to repeat details to ensure we assist you accurately. Thank you for your patience. If you have any questions, tap ‘Support’ in the app.