Phone calls: temporary audio issues

Incident Report for Tide

Investigating

We are currently experiencing audio lag on incoming phone calls.
Our team is working to resolve this as quickly as possible.
During this time, our team may ask you to repeat details to ensure we assist you accurately. Thank you for your patience.
If you have any questions, tap ‘Support’ in the app.
Posted Sep 10, 2026 - 15:25 BST