Some members experienced problems depositing cheques, but this has now been sorted.
Thanks for giving us the time to fix this - now you should be able to deposit cheques as usual.
Posted Jan 21, 2026 - 14:45 GMT
Identified
Our partner is experiencing an outage affecting some of our services, including depositing cheques.
All deposits made on Monday (19 January) should be paid today. If you've made a deposit on Tuesday (20 January) between 13:30 - 19:00 or today (21 January), this could be paid with a one-day delay.
If you've made a deposit and you don't see it on your timeline, please don't repeat it.