Outbound Payments are being declined

Incident Report for Tide

Resolved

This incident has been resolved.

Posted Jun 14, 2026 - 04:47 BST

Update

Some outbound payments were being declined, but are now going through normally.

Thanks for giving us the time to resolve this.

Posted Jun 14, 2026 - 04:47 BST

Investigating

Some Outbound Faster Payments may be declined.

We're looking into what's causing this and will keep you updated on this page. Thanks for your patience and we apologise for the inconvenience.

For urgent assistance, tap ‘Support’ in the app."

Posted Jun 14, 2026 - 03:10 BST