Planned maintenance: Cards management

Scheduled Maintenance Report for Tide

Completed

The scheduled maintenance has been completed.

Posted Sep 26, 2025 - 05:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 26, 2025 - 05:00 BST

Scheduled

When: Friday 26 September, 5:00 a.m. – 5:30 a.m. BST

During this window you can’t:

- Order a new card
- Freeze, unfreeze or cancel your card
- View your card’s PIN, PAN, CVC or Expiry date

We’ll update this page when the maintenance is over and you can manage your card again.

Thanks for your patience. For urgent queries, tap 'Support' in the app.

Posted Sep 24, 2025 - 16:29 BST