Degraded Performance - Tide
Incident
Report for Tide
Resolved
We have now restored the Tide service. You should now be able to login and use Tide as usual.
We apologise for this impact on your Tide experience, thank you for your patience.
We apologise for this impact on your Tide experience, thank you for your patience.
Update
We are continuing to work on a fix for this issue.
Identified
We are aware and investigating an issue affecting:
- Making payments
- Up to date account timeline information
- New account creation
We apologise for this interruption and are working to bring this back as quickly as possible.
- Making payments
- Up to date account timeline information
- New account creation
We apologise for this interruption and are working to bring this back as quickly as possible.
Investigating
We're experiencing an issue affecting our Tide platform.
You may be experiencing problems using the application.
We are currently looking into the issue.
You may be experiencing problems using the application.
We are currently looking into the issue.
This incident affected: UK Tide App, UK Tide on the Web, Making Payments (UK), and New Member Sign-up (UK).