Maintenance: Inbound, Outbound and Card Payments for members with sort code 23-69-72

Scheduled Maintenance Report for Tide

Completed

The scheduled maintenance has been completed.
Posted Nov 04, 2025 - 05:30 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 04, 2025 - 04:00 GMT

Scheduled

When: Tuesday 4 November, from 4:00 am - 5:30 am

What’s happening?

During this window:
Some Outbound Payments may be queued, but no need to repeat them - they will go through once the maintenance is over

Inbound Payments may fail. If this happens, please wait until we’ve confirmed here that the maintenance is complete and ask the sender to make the payment again

Card Payments will be unavailable

Please check back here for updates – we’ll let you know on this page when the maintenance is over.
We apologise for the disruption and we appreciate your patience.
If you have an urgent query, tap ‘Support’ in the app and we’ll help you.
Posted Nov 03, 2025 - 10:18 GMT