Failing outbound payments

Incident Report for Tide

Investigating

A third-party is experiencing an outage affecting some of our services, including outbound payments.

Payments made to some institutions may fail at this time, so don’t reattempt.

Please check back here to see when this issue has been resolved.

For urgent queries, tap ‘Support’ in the app.

We apologise for any inconvenience.

Posted Jul 27, 2026 - 12:49 BST