Delays on timeline updates
Incident
Report for Tide
Resolved
All payments both in and out should now be showing on the in app timeline again!
Update
We are estimating that all delays will be caught up by approximiately 13:15.
Most Tide members that where affected should already see their transactions on their respective timelines
Most Tide members that where affected should already see their transactions on their respective timelines
Identified
Some Members are experiencing delays in payments in and out appearing on their account timelines. Payments have been processed successfully, there are just some delays in updating the latest balance.
Please do not attempt to resend or request payments again as they have already been processed. We will advise here as soon as the messaging has caught up.
We apologise for any inconvenience this may cause you in the interim.
Please do not attempt to resend or request payments again as they have already been processed. We will advise here as soon as the messaging has caught up.
We apologise for any inconvenience this may cause you in the interim.
This incident affected: UK Tide App, UK Tide on the Web, and Making Payments (UK).