Maintenance: Faster Payments for members with sort code 23-69-72

Scheduled Maintenance Report for Tide

Completed

The scheduled maintenance has been completed.
Posted Oct 30, 2025 - 07:00 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 30, 2025 - 04:00 GMT

Scheduled

When: Sunday 30 October, from 4:00 am - 7:00 am


What’s happening?

Faster Payments are under planned maintenance:

‘Confirmation of Payee’ may be unavailable when you add new Payees or make Outbound Payments.

To keep your payments secure, please double-check your recipients’ details, or wait until the maintenance is complete


Outbound Payments will be queued during this window. No need to repeat them - they will go through once the maintenance is over.

Some Inbound Payments may be unsuccessful. If this happens, please wait until we’ve confirmed here that the maintenance is complete and ask the sender to make the payment again.

Please check back here for updates – we’ll let you know on this page when the maintenance is over.


We apologise for the disruption and we appreciate your patience.

If you have an urgent query, tap ‘Support’ in the app and we’ll help you.
Posted Oct 29, 2025 - 14:45 GMT