Balances updates delayed

Incident Report for Tide

Resolved

This incident has been resolved.

Posted May 04, 2026 - 12:30 BST

Identified

We're experiencing an issue that may prevent your account balance from updating in a timely manner.

If your balance is not updating immediately, please don't repeat any payments for the time being.

For urgent balance queries, tap 'Support' in your app.

Posted May 01, 2026 - 11:06 BST