Delay in new transactions appearing on the in app timeline.

Incident Report for Tide

Resolved

An issue caused Member updates to be queued whilst the problem was was fixed. All updates have now been processed as of 11:23.

If you believe you have any missing transactions, please reach out to our support team in the usual manner.

We apologise for the delays you may have experienced this morning.

Posted Mar 17, 2023 - 12:28 GMT

Identified

We are currently working to resolve this issue.

Posted Mar 17, 2023 - 10:49 GMT

Investigating

We are currently investigating this issue.

Posted Mar 17, 2023 - 08:32 GMT