Delays in Tide Accounting

Incident Report for Tide

Resolved

This issue is now resolved.

If earlier you had issues with:
Your subscription being activated - you should be able to access accounting features now
Incorrect reports - please regenerate them and let us know if you need any further assistance
Updates on categories/VAT reflected - these should be updating now as usual

Thank you for your patience while we were working on resolving this.
If you still need assistance, please tap ‘Support’ in your app – we’ll be there to help.
Posted May 08, 2026 - 17:13 BST

Investigating

We’re experiencing an issue that may cause delays in subscribing to Tide Accounting. If you have already subscribed, some of your transactions or reports may not be updating immediately.

We’re resolving this as fast as possible and will update this page when you can log in again.
For urgent help, email hello@tide.co or tap ‘Support’ in your app – we’ll be there.
Posted May 05, 2026 - 09:49 BST