Tide App unavailable

Incident Report for Tide

Resolved

We are happy that this issue is now resolved and root cause is understood and addressed.

The impact was from 09:05 until 09:31 this morning.

Thank you for your patience and understanding.

Posted Jul 18, 2024 - 09:56 BST

Monitoring

We have restored the service and are currently monitoring to ensure the App remains stable.

Posted Jul 18, 2024 - 09:32 BST

Investigating

The Tide app is currently experiencing a problem affecting Members trying to Login. The team are aware and working on this critical issue. Please bare with us, we apologise for this interruption.

Posted Jul 18, 2024 - 09:27 BST

This incident affected: UK Tide App.