Error
Incident
Report for Tide
Resolved
All of the issues have been resolved and the payments and payee functionalities are working as expected.
We apologise for any inconvenience.
We apologise for any inconvenience.
Identified
We’re experiencing an issue that’s causing some Outbound Payments to fail. You may also have trouble adding payees at the moment.
Failed payments are not being held in a queue, so you can attempt them again. Please check back here to see when this issue has been fully resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
Failed payments are not being held in a queue, so you can attempt them again. Please check back here to see when this issue has been fully resolved.
For urgent queries, tap ‘Support’ in the app.
We apologise for any inconvenience you’re experiencing at this time.
This incident affected: Making Payments (UK).