Issue: Delays in onboarding new accounts

Incident Report for Tide

Identified

We are seeing delays in onboarding.

We're going through any backlog as quickly as we can and we'll notify you in your app to let you know if we've got you on board.

Apologies for the inconvenience.

For urgent queries, tap 'Support' in your app and we'll help you.

Posted Sep 24, 2026 - 15:01 BST