Error: Incorrect balance display
Incident
Report for Tide
Resolved
We completed the fixes and you should see the correct balance on your app again as normal!
We appreciate your patience while we dealt with the matter.
We appreciate your patience while we dealt with the matter.
Identified
What’s happening:
Some members see incorrect balances in the Tide app and on Tide on the web.
We’re fixing this.
We’re sorry for the inconvenience and we’ll update this page when we’ve resolved the issue.
If you need to speak to us, tap ‘Support’ in the app.
Some members see incorrect balances in the Tide app and on Tide on the web.
We’re fixing this.
We’re sorry for the inconvenience and we’ll update this page when we’ve resolved the issue.
If you need to speak to us, tap ‘Support’ in the app.
This incident affected: UK Tide App, UK Tide on the Web, and Making Payments (UK).