New account creation failing
Incident
Report for Tide
Resolved
This issue has now been resolved.
Tide apologise for any inconvenience this has caused anyone.
Tide apologise for any inconvenience this has caused anyone.
Update
A fix was implemented and we are monitoring the results.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The root cause of the issue was identified and work on a fix has begun.
Investigating
New account creation is failing. The incident team is investigating.
This incident affected: New Member Sign-up (UK).